To ensure the accuracy and professionalism of responses, a spell check feature is integrated into the ticket editing window. This feature highlights any spelling errors in the message area, allowing you to correct them before sending the email to the customer. This helps maintain high-quality communication and minimizes errors in customer correspondence

Once text has been entered during ticket processing, the spell check icon can be used to:

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directly check and correct the entire content.

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Video Overview

English

Screen Recording 2024-05-30 at 14.33.09.mov

Deutsch

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