The commerce operations platform for complex B2B–B2C processes

The NEKOM desktop app brings together the most important work areas for commerce, support, and operations teams in one interface. Instead of switching between many tools, teams work where orders, product data, customer requests, tickets, and reports come together.

The app is designed to make daily routines faster, more transparent, and less error-prone:

• Review, process, and invoice orders efficiently
• Maintain and improve product data centrally
• Cleanly consolidate customer and CRM processes
• Monitor tickets and inquiries in a structured way
• Analyze payments and reports directly
• Use bulk actions, import/export processes, and scan workflows

Security right from login

****Logging in to NEKOM is possible via 2FA or biometric login (fingerprint, Face ID, etc.). After successful login, the Home menu (dashboard) is shown immediately.

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Dashboard

The dashboard provides a quick overview of the operational situation and the most important KPIs.

• Keep revenue, orders, and returns in view
• Flexible time range selection
• At-a-glance ticket and order trends