The NEKOM Service Desk is a centralised portal for your requirements, requests, new features and any bugs. It completely replaces communication via email. The aim is to have a structured and comprehensible communication basis for everyone by means of tickets so that no more information is lost.
If you click on the link to your service portal, you will first be taken to the initial page. Here you classify your enquiry:
Typically a new idea to be discussed or a CR
This is about support in operational work with NEKOM or the NEKOM API
You have found an error in the system
Everything else that does not fit into the first three categories.
If you click on one of the points, a window will open in which you can enter your enquiry