The NEKOM Service Desk is a centralised portal for your requirements, requests, new features and any bugs. It completely replaces communication via email. The aim is to have a structured and comprehensible communication basis for everyone by means of tickets so that no more information is lost.

Setting up a ticket:

If you click on the link to your service portal, you will first be taken to the initial page. Here you classify your enquiry:

New Feature:

Typically a new idea to be discussed or a CR

Technical Support:

This is about support in operational work with NEKOM or the NEKOM API

Report a bug:

You have found an error in the system

Other:

Everything else that does not fit into the first three categories.

Untitled

If you click on one of the points, a window will open in which you can enter your enquiry

Untitled